1. Scope
The policy applies to data collected on the site (forms, email, cookies, analytical/marketing tools).

2. Purposes and grounds
We process data for the purposes of:

• responding to inquiries (art. 6 para. 1 letter b/f GDPR),

• analytics and marketing – only with consent (art. 6 para. 1 letter a GDPR),

• security and maintenance of the service (art. 6 para. 1 letter f GDPR),

• fulfilling legal obligations (art. 6 para. 1 letter c GDPR).

3. What data
Data provided in forms (e.g. name, email, phone, content) as well as technical data (IP/cookie identifiers, device/activity information).

4. Cookies
We use required, analytical, functional, and marketing cookies. Permissions can be managed in Privacy Settings. Details: Cookie Policy.

5. Recipients
Data may be shared with IT/hosting providers, analytical and marketing tools, as well as entities supporting inquiry handling - only to the necessary extent.

6. Periods

• correspondence: up to 12 months after the case is closed,

• marketing/analytics: until consent/objection is withdrawn or cookies are deleted,

• data required by law: for the period stipulated by regulations.

7. Rights of the individual
Access, rectification, deletion, limitation, transfer, objection, withdrawal of consent (without affecting the lawfulness of processing prior to withdrawal). Complaint: President of UODO.

8. Voluntariness
Providing data is voluntary, but it may be necessary to support the functions of the site.

9. Updates
The policy may be updated; the version published on the site applies.